AirGuru
AI-Native Sales & Response Operations
Lithuanian travel agency with a large, fast-changing catalog of leisure and exotic vacation packages.
faster inquiry response
booking conversion
inquiries handled
live offers monitored
From manual replies to a self-running response operation.
AI-native sales response
97%
faster response
+35%
conversion
+160%
inquiry capacity
24/7
offer monitoring
AirGuru's catalog moves quickly. The same inquiry can require a different answer hours later because price, date, availability, or package details changed.
Before REPCONN, agents had to manually search live offers and prepare responses. Slow replies meant lost bookings, especially when prospects were comparing several travel options at once.
REPCONN built an AI-native sales-response operation that monitors inventory, structures offer data, and answers prospects with current options around the clock.
Sales depended on speed, freshness, and timing.
Travel inventory changed constantly
AirGuru's catalog could include 70 to 120 active offers at any given moment, with prices, dates, availability, descriptions, and booking links changing frequently.
Manual responses leaked sales
Prospects expected current options quickly. When agents had to manually search the website and prepare replies, high-intent inquiries could cool off before a response arrived.
Peak demand could not depend on headcount
Inquiry volume rose during campaign periods and seasonal travel demand. Adding more staff was not the right way to scale a repetitive response workflow.
Freshness was the product
Travel offers expire fast. The system had to answer with current options, not yesterday's price, unavailable dates, or stale package details.
Our Solution
One operating layer for live offers and instant sales response.
REPCONN connected offer monitoring, structured travel data, inquiry matching, response generation, and secure cloud infrastructure into one managed sales-response workflow.
System 01
Live Offer Monitoring
REPCONN built an offer-monitoring layer that tracks AirGuru's live catalog, extracts structured travel data, and keeps the response operation connected to current inventory.
What changed
70 to 120 active offers monitored
Prices, dates, descriptions, images, and links extracted
Offer data refreshed as inventory changes
Structured catalog available to the response engine
Live offer engine
70-120 offers
The system tracks AirGuru's live vacation catalog as prices, availability, dates, and offer details change.
System 02
Instant Inquiry Response
The system answers prospects with current vacation options, matching destination, timing, budget, and availability without waiting for an agent to search manually.
What changed
Inquiry context matched to current offers
Multiple date and price options included where useful
Brand-consistent formatted responses
High-intent conversations prepared for human handoff
Response workflow
Capture
Inbound travel interest is captured with destination, timing, budget, and preference context.
System 03
Scalable Sales Operations
AirGuru could handle more inquiries without adding staff at the same pace. The system carried repetitive lookup, matching, and first-response work around the clock.
What changed
More inquiries handled with no added staff
Peak demand covered automatically
Agents focused on booking-ready prospects
Sales-response workflow improved continuously
System 04
Isolated Cloud Infrastructure
The operation was built on isolated, secure cloud infrastructure with strict data separation between offer data, response logic, customer context, and operational logs.
What changed
Secure cloud deployment
Strict data separation
Controlled API access
Operational monitoring and logging
Live inventory monitoring behind the response layer.
The AirGuru workflow monitors listing pages, extracts individual offer URLs, parses offer details, enriches responses, and records structured output for downstream sales use.
70-120
Live offers monitored as inventory changes
5+
Core fields extracted per offer package
24/7
Inventory watch without manual browsing
Isolated
Offer data, response logic, and logs separated
Automation map
Listings
Live pages
The workflow starts by monitoring AirGuru listing pages where active travel packages change throughout the day.
Faster replies, higher conversion, and more volume without adding staff.
Faster inquiry response
Prospects received current vacation options dramatically faster because the system no longer waited on manual offer lookup.
Booking conversion
Faster replies with current, relevant options helped convert more high-intent inquiries into booking conversations.
Inquiries handled
AirGuru handled significantly more inquiries without adding staff to the repetitive first-response workflow.
Offer monitoring
The response operation monitors inventory and prepares current answers continuously, including outside normal working hours.
Isolated infrastructure for a live sales operation.
The system was built on isolated cloud infrastructure with strict data separation, controlled API access, operational logging, and monitoring so offer data, response logic, and customer context stayed cleanly separated.
Isolate
Offer data, customer context, and response logic are separated.
Control
API access and workflow permissions are restricted by function.
Monitor
System health, offer updates, and response behavior are tracked.
Recover
Cloud deployment supports reliable operation during demand spikes.
The sales-response function no longer waits on a person. It monitors inventory and engages prospects on its own, around the clock.
Confidentiality Notice
Specific customer data, response templates, infrastructure details, internal workflows, and commercial metrics are not published. Metrics represent rounded public-facing outcomes from the engagement.
Get Started
Want your response operation to run like this?
We assess your current sales-response workflow, identify where AI-native systems will have the highest impact, and build the operating layer around your inventory, team, and data controls.